Privacy Policy - California Innovations Inc.

THE FOLLOWING PAGE OUTLINES THE ARCTIC ZONE PRODUCTS INC. POLICY

California Innovations, Inc. (“we/us”) cares about your privacy and recognizes the importance of protecting your personal information when you visit and/or order products from retailers linked to our website (the “Site”). Our Privacy Policy explains how we collect, use, share, and safeguard your personal information. The Policy also details your choices regarding the maintenance of your private information.

INFORMATION WE COLLECT

We may collect personal information about you (“personally identifiable information”) when you visit our site, create an account, order products from the retailers linked to our Site, and/or participate in activities found on our Site, such as fan clubs, contests, recipe exchanges, videos, surveys, and promotions. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Personally identifiable information we or the retailers may collect can include contact and payment information such as your name, e-mail and physical mailing addresses, phone number, and credit card and debit card numbers. If you order products for shipment to others, the retailers may ask for the contact information for your recipients.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

CONSENT

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by:

For texts: simply reply 'STOP' to our latest text message.
For Emails: simply click the unsubscribe link at the bottom of each email.
Alternatively: You may request opt-out at any time, by contacting us by e-mail at moc.snoitavonniainrofilac@ycavirp or by mailing a request to our head office (please allow up to 30 days for processing time when making requests using mail or email):

California Innovations,
Attention: Privacy Rights,
36 Dufflaw Road,
Toronto, Ontario, Canada
M6A 2W1

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card IndustryData Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

BUSINESS SALES OR TRANSFERS

In the event that our company or our Site is sold or transferred, or in the event that substantially all of our assets are sold or transferred to a third party, any personally identifiable information collected by us, will be among the transferred assets. By using the Site, you hereby agree to such transfer or assignment of this information.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

DATA SECURITY

We use commercially reasonable security measures to safeguard your personally identifiable information in our possession against loss, theft and unauthorized use, disclosure or modification.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

IF YOU DO NOT WISH TO PROVIDE PERSONAL INFORMATION

We do not require registration or submission of personally identifiable information to obtain basic access to the Site; however, you may not be able to access all areas and functions of the Site or purchase products or participate in activities.

CHILDREN’S PRIVACY

The Site complies with the Children’s Online Privacy Protection Act (COPPA). For more information about COPPA and children’s privacy, please visit http://www.ftc.gov/privacy/privacyinitiatives/childrens.html. When we use the term “parent” below, we mean to include legal guardians.

CHILDREN UNDER THE AGE OF 13

If you are under the age of 13, please be sure to read this Privacy Policy with your parent and ask questions about things you do not understand. Some areas of the Site may have special rules for children under the age of 13. When you are in those areas, you must follow those rules.

If a child under age 13 wants to use the Site for services or activities requiring registration, the only information we would collect from such child during our registration process is the child’s first name, parent’s e-mail address, child’s birth date, screen name, and password. We collect birth dates to validate the ages of our Site visitors and customers, including children. We do not collect any other personally identifiable information from children during our registration process. We may collect a child’s e-mail address from a parent for the purpose of sending the child e-mail related to the Site or services or activities. For example, we would send a Site newsletter to a child directly at the request of the child’s parent.

We send parents an e-mail requesting affirmative consent to the child’s participation when their child registers on the Site, registers for services and activities or enters a sweepstakes or contest. Before allowing a child under age 13 to participate in any such activity, we send an e-mail to the child’s parent requesting the parent’s affirmative consent to the child’s participation. If the parent gives such consent, we then follow that communication with an e-mail confirmation to the parent and allow the child to participate in the activity. If the parent refuses to allow the child’s participation, or if we do not hear back from the parent within 72 hours, the child’s personally identifiable information will be flagged for deletion from our database. Once a parent affirmatively permits a child to participate, the child will be able to participate in such services or activities without any further notification to the parent. If a child wins a sweepstakes or contest, we notify the parent at the parent’s e-mail address provided to us during the registration process, and the parent will have to mail or fax us a signed note at the address or fax number listed in the rules for the specific contest that says it was permissible for the child to enter, and tells us they will accept the prize for the child. We may publish a winner’s first name, first initial of last name, city, and state of residence on our Site.

CHILDREN BETWEEN THE AGES OF 13 AND 18

If you are between the ages of 13 and 18, please be sure to read this Privacy Policy with your parent and get his or her permission before you give us any of your personally identifiable information, before you participate in any activity or contest or before you buy anything from the Site. Do not post your real name on a web site or forum, and never tell anyone online anything private about yourself or your family, including your phone number and address. Use screen names at all times. If you win a sweepstakes that has a prize, your parent will have to mail or fax us a signed note at the address or fax number listed in the rules for the specific contest that says it was permissible for you to enter, and tells us they will accept the prize for you. Some areas of the Site may have special additional rules for children under the age of 18. When you are in those areas, you must follow those rules.

INFORMATION FOR PARENTS

Parents should regularly oversee their children’s use of e-mail and website participation. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids.

We do not require a child to disclose more information than is reasonably necessary to participate in an activity or service as a condition of participation. Parents may request a review and/or removal of their child’s information at any time by sending an e-mail to moc.snoitavonniainrofilac@ycavirp, which must include the same screen name, password, and e-mail address that their child submitted. To protect the child’s privacy and security, we will take commercially reasonable steps to verify the parent’s identity before granting him or her access to the child’s information.

TERMS AND CONDITIONS OF USE / NOTICE OF CHANGES

The terms of this Privacy Policy are incorporated into our general Terms and Conditions of Use. Please review our Terms and Conditions of Use. By using the Site, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, you are not authorized to use the Site. We reserve the right to make changes in this Privacy Policy, provided that we give notice to you of any such changes via e-mail and/or by posting the amended Privacy Policy on the Site. Please check back from time to time to ensure you are aware of any such notices of changes in our privacy practices. Your continued use of the Site will signify your acceptance of these changes.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT US

If you have any questions, complaints, or comments regarding our Privacy Policy, please contact California Innovations by email at privacy@californiainnovations.com or by writing to:

California Innovations,
Attention: Privacy Rights,
36 Dufflaw Road,
Toronto, Ontario, Canada
M6A 2W1

Information we collect

Information you provide to us

We collect the personal information you provide to us when you Customers. The categories of information we may collect include:

Personal Identifiers, including name, email address, postal address, and telephone number
Commercial and Financial Information, including purchases and credit card or debit card number
Characteristics of Protected Classifications, including sex or gender
Inferences, including inferences created from other personal information collected

We collect the personal information you provide to us when you Newsletter Subscribers. The categories of information we may collect include:

Personal Identifiers, including name and email address

We collect the personal information you provide to us when you SMS Subscribers. The categories of information we may collect include:

Personal Identifiers, including email address and telephone number

We collect the personal information you provide to us when you Website Visitors. The categories of information we may collect include:

To the extent we process deidentified personal information, we will make no attempt to reidentify such data.

Information collected automatically

We automatically collect internet or other electronic information about you when you visit our website, such as IP address, browsing history and interactions with our website. This data may be collected using browser cookies and other tracking technologies.

Browser Cookies. We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Opt-Out Preference Signals. Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. GPC is supported by certain internet browsers or as a browser extension. Find out how to enable GPC..

Information from other sources

We may collect personal information about you from third-party sources, including Retail Partners.

Retail Partners

Personal Identifiers, including Name, Email address, Postal address, and Telephone number
Commercial and Financial Information, including Purchases and Credit card or debit card number

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy. For example, when you purchase a product from us, we will keep the information related to your purchase so we can fulfill the order and after that, we will keep it for a period that allows us to handle or respond to any complaints or concerns relating to your purchase. If you stop interacting with us as a customer, we will remove or anonymize information kept for that purpose after 10 years.

We generally retain data according to the guidelines below.

Type of Data	Retention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity	We delete or anonymize data concerning your use of our website within 10 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Other purchasing behavior, Credit card or debit card number, Bank or other financial account number	We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Email address, Postal address, Telephone number, Purchases	We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Purchases, Inferences created from other personal information collected	Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Age, Sex or gender	We retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers	We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months.
Data we collect for security purposes, including Online Identifiers	We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Purposes of Processing

We process personal information for the following purposes:

Analyzing Data
Conducting Surveys
Creating Customer Profiles
Delivering Targeted Ads
Fulfilling Customer Orders
Improving our Products & Services
Internal Business Operations
Marketing Our Products & Services
Meeting Compliance & Legal Requirements
Operating Our Website or Mobile Apps
Preventing Fraud
Processing Payments
Providing Customer Support
Providing Cybersecurity
Sending Promotional Communications
Storing and Managing Data
Tracking Purchases & Customer Data

How we disclose information

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

We may disclose the following personal information about you when you Customers:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, Sales & Marketing Tools, and Website Operations Tool	Ad Networks, Commerce Software Tools, Fraud Prevention Tools, and Shipping Services
Online Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, Data Analytics Providers, and Fraud Prevention Tools
Internet Activity	Cloud Computing & Storage Providers, Commerce Software Tools, and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, and Data Analytics Providers
Commercial and Financial Information	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, IT Infrastructure Services, and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, Fraud Prevention Tools, and Payment Processors
Characteristics of Protected Classifications	Commerce Software Tools and Website Operations Tool	None
Inferences	Commerce Software Tools	None

We may disclose the following personal information about you when you Newsletter Subscribers:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Website Operations Tool	Ad Networks, Co-Marketing Partner, Commerce Software Tools, Fraud Prevention Tools, and Shipping Services
Online Identifiers	Collaboration & Productivity Tools, Commerce Software Tools, Governance, Risk & Compliance Software, and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, and Data Analytics Providers

We may disclose the following personal information about you when you SMS Subscribers:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Website Operations Tool	Ad Networks, Co-Marketing Partner, Commerce Software Tools, Fraud Prevention Tools, and Shipping Services

We may disclose the following personal information about you when you Website Visitors:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Online Identifiers	Collaboration & Productivity Tools, Commerce Software Tools, Governance, Risk & Compliance Software, and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, and Data Analytics Providers
Internet Activity	Commerce Software Tools and Sales & Marketing Tools	Ad Networks, Commerce Software Tools, and Data Analytics Providers

California Privacy Notice (CCPA)

This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

To the extent we process deidentified personal information, we will make no attempt to reidentify such data.

Collection and Disclosure of Personal Information

The personal information we collect is described above in Information we collect. The personal information we disclose for business or commercial purposes is described above in How we disclose information. The length of time for which we retain personal information is described above in How long we keep your data. Our purposes for processing data are described above in Purposes of processing.

Information “Sharing” and “Selling”

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, including: Commercial and Financial Information, Internet Activity, Online Identifiers, and Personal Identifiers. This allows us to show you ads that are more relevant to you.

We "sell" personal data to third parties, as that term is defined in the CCPA.

You may opt-out of these data practices here.

We do not knowingly sell or share (for cross-context behavioral advertising) the personal information of consumers under 16 years of age.

CCPA Rights

Your CCPA rights are described below. Make a Privacy Request by clicking here or the link at the top of this page or by emailing us at moc.snoitavonniainrofilac@ycavirp.

Right to Know and Access

You have the right to request to know and access the following about the personal information we have collected about you in the past 12 months:

the categories and specific pieces of personal information we have collected about you
the categories of sources from which we collect personal information about you
the business or commercial purposes for which we collect, sell, or share personal information
the categories of third parties with whom we disclose the information
the categories of personal information about you that we have sold, shared, or disclosed for a business purpose, and the categories of third parties to whom we have sold, shared, or disclosed that information for a business purpose

The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To receive a copy of the specific personal information we have about you, submit a Request to Know or Access via the link above. If you make a Request to Know more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete from our records your requested personal information and direct our service providers to do the same.

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

We will not deny goods or services to you
We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
We will not provide a different level or quality of goods or services to you
We will not suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
We will not retaliate against you, as an employee, applicant for employment, or independent contractor

We may still offer you certain financial incentives permitted by the CCPA such as discounts, rewards, premium features, or loyalty accounts that can result in different prices, rates, or quality levels.

Right to Opt-Out

You have the right to opt-out of any selling and sharing of your personal information.

You may exercise your right to opt-out here.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Request Verification

Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.

Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request. If you submit a request not through our webform, we will ask you to provide the same information requested in the webform.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident's authorized agent may submit a rights request under the CCPA by emailing us at moc.snoitavonniainrofilac@ycavirp. Requests submitted by an authorized agent will still require verification of the consumer who is the subject of the request in accordance with the process described above. We will also ask for proof that the consumer who is the subject of the request authorized an agent to submit a privacy request on their behalf by either verifying their own identity with us directly or directly confirming with us that they provided the authorized agent permission to submit the request. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 may also submit proof of statutory power of attorney, which does not require separate consumer verification.

If you have trouble accessing this notice, please contact us at moc.snoitavonniainrofilac@ycavirp.

Contact Us

If you have any privacy-related questions or have trouble accessing this notice, please email moc.snoitavonniainrofilac@ycavirp.

Virginia Privacy Notice (VCDPA)

This section provides additional information for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). The terms used in this section have the same meaning as in the VCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the VCDPA.

Collection and Disclosure of Personal Information

The personal data we collect is described above in Information we collect. The personal data we disclose to third parties and the categories of third parties to whom we disclose personal data is described above in How we disclose information. The length of time for which we retain personal information is described above in How long we keep your data. Our purposes for processing data are described above in Purposes of processing.

Data “Selling” and Targeted Advertising

We process personal data for purposes of targeted advertising (as defined in the VCDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices here.

We do not receive monetary consideration in exchange for your data and therefore do not "sell" your data as defined in VCDPA.

Profiling

The VCDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

VCDPA Rights

Your VCDPA rights are described below. Make a Privacy Request by clicking here or the link at the top of this page.

Right to Access

You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.

If you make an Access Request more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data provided by or obtained about you. Subject to certain limitations, we will permanently delete any such personal data from our records and direct our processors to do the same.

Right to Non-Discrimination

If you exercise your VCDPA consumer rights:

We will not deny goods or services to you
We will not charge you different prices or rates for goods or services
We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if your personal data is required in order to provide those products or services and you have exercised your right to opt out, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

Sale of Personal Data:
We do not sell your personal data, as defined by the VCDPA.

Targeted Advertising:
Exercise your right to opt-out here.

Profiling:
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request

Right to Appeal

If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time, but no later than 90 days from the date of our decision. To submit a request for appeal, click here and select "Appeal a Decision" in the request type drop-down.

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Virginia Attorney General’s Office.

Colorado Privacy Notice (CPA)

This section provides additional information for Colorado residents under the Colorado Privacy Act (CPA). The terms used in this section have the same meaning as in the CPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the CPA.

Collection and Disclosure of Personal Information

Data “Selling” and Targeted Advertising

We "sell" personal data to third parties, as that term is defined in the CPA.

We process personal data for purposes of targeted advertising (as defined in the CPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices here.

Profiling

The CPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

CPA Rights

Your CPA rights are described below. Make a Privacy Request by clicking here or the link at the top of this page.

Right to Access

You have the right to confirm whether we are processing personal data about you and to access such data. You have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.

If you make a Request to Know more than twice in a 12-month period, or we determine the request is manifestly unfounded or excessive, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data we have obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:

To comply with legal obligations
To comply with an official investigation or cooperate with law-enforcement agencies
To establish or defend legal claims
To complete an obligation to you that you have requested
To respond to security incidents, fraud, harassment, and other similar activity
To identify and repair technical errors
To conduct internal research to develop, improve, and repair our products and services
For internal operations that are reasonably aligned with your expectations

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your CPA consumer rights:

We will not deny goods or services to you
We will not charge you different prices or rates for goods or services
We will not provide a different level or quality of goods or services to you

However, we may offer a different price, rate, level, quality, or selection of products or services if the exercise of your CPA rights affects the feasibility or the value of those products or services, or the offer is related to a voluntary loyalty or rewards program.

Right to Opt-Out

You have the right to opt-out of any selling of your personal data, processing of your personal data for purposes of targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects for you.

You may exercise your right to opt-out.

Authorized Agents. You may authorize an agent to submit a Request to Opt-Out on your behalf, including through a technology such as a web link, browser setting, or global device setting. We will comply with such requests if we are able to authenticate your identity and the agent’s authority to act on your behalf.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request

Right to Appeal

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Colorado Attorney General’s Office.

Connecticut Privacy Notice (CTDPA)

This section provides additional information for Connecticut residents under the Connecticut Data Privacy Act (CTDPA). The terms used in this section have the same meaning as in the CTDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the CTDPA.

If you have any questions or wish to contact us regarding this privacy notice, please send an email to moc.snoitavonniainrofilac@ycavirp.

Collection and Disclosure of Personal Information

Data “Selling” and Targeted Advertising

We "sell" personal data to third parties, as that term is defined in the CTDPA.

We process personal data for purposes of targeted advertising (as defined in the CTDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.

You may opt-out of these data practices here.

Profiling

The CTDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.

We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.

CTDPA Rights

Your CTDPA rights are described below. Make a Privacy Request by clicking here or the link at the top of this page.

Right to Access

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:

To comply with legal obligations
To comply with an official investigation or cooperate with law-enforcement agencies
To establish or defend legal claims
To complete an obligation to you that you have requested
To respond to security incidents, fraud, harassment, and other similar activity
To identify and repair technical errors
To conduct internal research to develop, improve, and repair our products and services
For internal operations that are reasonably aligned with your expectations

Any personal data retained for these purposes will not be processed for other purposes.

Right to Non-Discrimination

If you exercise your CTDPA consumer rights:

We will not deny goods or services to you
We will not charge you different prices or rates for goods or services
We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You may exercise your right to opt-out.

Right to Correct

You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.

Authenticating Your Request

Once we receive your request, we will verify the information you provided by matching the information that we have collected. If we cannot authenticate your request, we may ask for additional information from you. If you are unable to provide additional information, or we are unable to authenticate the request using commercially reasonable efforts, we may deny your request. Authentication is not required for a Request to Opt-Out, but we may deny the request if we have a good faith, reasonable, and documented belief that the request is fraudulent.

Right to Appeal

If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Connecticut Attorney General’s Office.

Notice of Financial Incentive

Users who sign up for our marketing emails receive a 10% discount on their first purchase. Users who sign up for our sms marketing receive a 10% discount on their first purchase. Users who sign up for our giveaways receive a discount and or/free product when participating in a promotional giveaway. A consumer provides their email address and consents to receive emails in exchange for a discount provided via coupon code. A consumer provides their mobile number and consents to receive sms/mms communications in exchange for a discount provided via coupon code. A consumer provides their mobile number & email address for a promotional giveaway and consents to receive sms/mms/email communications in exchange for a discount provided via coupon code and/or free product. To opt in for email, a user must enter their email address into the form and submit it. To opt in for sms, a user must enter their mobile number into the form and submit it. A user may unsubscribe from our marketing emails by using the unsubscribe link in the email footer or website footer at any time. A user may unsubscribe from our sms program by contacting Customer Service (info provided on website footer) or texting Stop at any time. We calculate the value of the offer and financial incentive by using the expense related to the offer.